Product Queries

what’s the difference between the TT685 and the TT685II?
Godox have been listening to users’ feedback on the original TT685 and have made various upgrades to the preceding model. The most notable of the upgrades is the broader bounce angle afforded by the TT685II. Providing a tilt angle from -7° to 120°, users...
What do I do if my flash shows up an E1 E2 E3 error?
Some error codes can be resolved by either restarting your device i.e. switching it off and then back on again, or by switching the device off and allowing it to cool for a few minutes we usually recommend 10-15 minutes depending on how long it has been...
What do I do if my flash shows up an E1 E2 E3 error?
Some error codes can be resolved by either restarting your device i.e. switching it off and then back on again, or by switching the device off and allowing it to cool for a few minutes we usually recommend 10-15 minutes depending on how long it has been...
What do I do if my flash shows up an E1 E2 E3 error?
Some error codes can be resolved by either restarting your device i.e. switching it off and then back on again, or by switching the device off and allowing it to cool for a few minutes we usually recommend 10-15 minutes depending on how long it has...
are visico lights compatible with godox ?
Visico work on their own internal triggering system so cannot work with godox transmitters.
is the visico 4 compatible with my godox transmitter ?
No the visico 4 is not compatible with godox transmitters. The visico range is only compatible with visico triggers. These come in canon, nikon, sony and universal fits depending on the type of trigger you need.
does the visico 4 work in high speed sync mode?
the visico 4 does not allow high speed sync
Will TTL work with Nikon z6 ?
Yes the Godox TT685N II Flash for Nikon is iTTL compatible with the Nikon Z6.
Is the Godox AD300 Pro a continuous light or flash?
The Godox AD300 Pro is a portable flash light. It does come with a 10W modelling lamp which is great for preparing where your light will go.  
Does the visico 4 come with a modelling lamp ?
yes the visico 4 comes with a 13W LED LED modelling lamp.
Will this work with the Nikon Z6 II?
Yes, it will work on the Z6 II. Depending on the firmware that it arrives with, you might have to upgrade the firmware of the TT685N in order for it to work seamlessly.
are batteries included ?
no batteries are not included with this flash. You will need to purchase 4x AA batteries to use the flash.
will the visico 4 work with my softbox?
the visico 4 comes with a bowens fit speedring which means its fully compatible with a bowens fit softbox.
does this come with a carry pouch ?
yes the TT685II comes with a small carry pouch for the speedlight.
do you have a repair centre?
At Lencarta, we know how important it is to provide the best after-care and customer service. That is why we are proud to boast our very own in-house UK repair center that is available to anyone needing a repair. 
I have a canon 480 EXIII Speedlite will the TT685II be compatible with this ?
these flashes are not compatible together however there are several work arounds you can do in order to use your equipment together. If you are using a Godox 2.4ghz transmitter, you can purchase a godox X1R-C receiver that attaches to the canon speedlite...
does this flash come with a carry case?
The Visico 4 does not come with a carry case , it comes in a protective box.
Does this flash work off camera ?
Yes this flash has a built in 2.4Ghz wireless receiver so it can be used wirelessly with a Godox 2.4Ghz transmitter
What happens if I break my flash during a shoot can you fix it?
Yes as an official UK distributor of godox we have our own repair centre with factory trained technicians. Please get in touch with us first regarding any repairs that need doing and we will let you know what the next steps will be. Our repair centre...
Can you use diffusers with this speedlight?
Yes we have a range of speedlight softboxes that attach directly to the head of the speedlight. these range from 20cm to 30cm and both octa and square shapes.
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